It won't tell me the exact cost of its 'complex' installation until I decide to pay In June, I signed a contract for broadband with BT. An Openreach surveyor told me the installation was complex and would require another visit. Five months passed with no progress. When I rang BT for an update in November, I was told Openreach would charge between £1,500 and £3,000 for the work. It turns out it had known about this for a month and I was given four days to decide whether to pay. If I don't, my B...
It won't tell me the exact cost of its 'complex' installation until I decide to pay In June, I signed a contract for broadband with BT. An Openreach surveyor told me the installation was complex and would require another visit. Five months passed with no progress. When I rang BT for an update in November, I was told Openreach would charge between £1,500 and £3,000 for the work. It turns out it had known about this for a month and I was given four days to decide whether to pay. If I don't, my B...
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